FAQ

Frequently Asked Questions

About Our Products

Are your supplements safe?

Yes. Every product we carry is manufactured in GMP-certified facilities that meet FDA Good Manufacturing Practice standards. Each batch is independently tested by third-party labs for purity, potency, and safety before it reaches you.

Are your products FDA approved?

Dietary supplements are regulated but not individually approved by the FDA the same way pharmaceuticals are. However, all Vitae products are manufactured in FDA-registered, GMP-compliant facilities, and our labels meet all FDA dietary supplement labeling requirements. We are fully transparent about every ingredient in every product.

Are the ingredients natural?

Yes. We source only natural botanical and adaptogenic ingredients — no artificial fillers, synthetic binders, or unnecessary additives. What you see on the label is exactly what is in the product.

Do you have third-party lab results?

Yes. Every batch of our products is tested by independent, certified third-party laboratories for purity and potency. Our products are verified to contain exactly what the label says — nothing more, nothing less.

Ordering & Shipping

How long does shipping take?

Standard shipping typically takes 5–7 business days. Expedited options may be available at checkout depending on your location.

Do you offer free shipping?

Yes! We offer free shipping on all orders over $50.

Can I track my order?

Absolutely. Once your order ships, you will receive a tracking number via email so you can follow your package every step of the way.

Returns & Satisfaction

What is your return policy?

We stand behind every product we sell. If you are not satisfied with your purchase for any reason, please contact us within 30 days of receiving your order and we will make it right.